You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

since updating to catalina I cannot save "new folder" to HD -option is grey - help!

since updating to catalina I cannot save "new folder" to HD -option is grey - help! After the update I couldn't find any of my folders/files - panic stricken I slowly searched and found them on the desktop in a fold called "relocated items". Now I am unable to create new folders or New Folder with Selection. I have everything on my desktop, don't like working like this. How do I create folders on the HD and fix this situations?

MacBook Air 13", macOS 10.15

Posted on Jan 22, 2020 2:42 PM

Top-ranking reply

Barney-15E

Level 10

116,680 points

Posted on Jan 22, 2020 5:59 PM

The root level of the startup drive is locked down completely in Catalina.

Save your files inside your Home folder, or /Users/Shared/.

View in context

since updating to catalina I cannot save "new folder" to HD -option is grey - help!

Similar questions