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Can't Encrypt Backups

Month or so ago encrypting a backup. I don't use encryption, but just this once. It's a month later and I have forgotten the password I used. But, when I try to tell iTunes I don't want to encrypt anymore it demands this arbitrary and long forgotten password to just QUIT ENCRYPTING. I have no desire to restore the encrypted backup, I just don't want to encrypt future backups. This has created a situation where I cannot backup anymore.


I ran across a procedure on the web where I can throw away part of my phone's data and somehow iTunes will hear this and quit encrypting. I didn't give my phone a password I gave iTunes a password so I'm leery of using this suggestion. If I could backup I would give the procedure that makes no sense to me a try and if it created issues or didn't do what the procedure say it will do I could just restore. But I can't backup so I can't defend against something radical going wrong. If I can't resolve this I can never backup again.


Anybody know a way out of this dilemma?



iPhone 6s

Posted on Jan 26, 2020 6:39 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2020 7:01 AM

somehow iTunes will hear this and quit encrypting

Yes, that's how the reset process works.


I didn't give my phone a password I gave iTunes a password so I'm leery of using this suggestion.

And iTunes gave it to your phone.


It is the only solution to your issue.


See >>> https://support.apple.com/en-ca/HT205220#help

2 replies

Can't Encrypt Backups

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