Family Sharing issue

I still can't download an app after family sharing approval has been given

iPhone 8

Posted on Jan 26, 2020 1:57 PM

⚠️

Top-ranking reply

Eric Root

Level 10

684,921 points

Posted on Jan 27, 2020 1:52 PM

Ask the kid to sign out of iCloud and back in to see if that helps.

Family Sharing - Ask to Buy - Get Help

View in context

Similar questions

Im still unable to download apps even with family sharing. I’m the main account keeper but when others try to download app they get message saying app can’t be downloaded I enabled family sharing on my phone. My family members are included and I enabled purchases, however for all apps they want to download they get a message saying the app is not available for download because it was purchased using different Apple ID.
1 year ago 621 2
Family sharing-Ask to purchase not working Looks like there was a thread regarding this question from years ago that no one ever answered. I have family sharing for my daughter's phone and I am supposed to get some sort of message when she "asks to purchase" something, but I receive nothing. We cannot proceed with actually downloading apps as a result unless I turn off the family sharing (which I'm not willing to do). Is there a solution to this?
2 years ago 443 2
How to approve app downloads on a family sharing account? How to approve app downloads on a family sharing account. I am the organizer but when she sends the request I don’t get it & therefore she can not download any new apps. Any suggestions on what I might be doing wrong? [Re-Titled by Moderator]
2 years ago 865 2

3 replies

Sort By:

⚠️

Top-ranking reply

Eric Root

Level 10

684,921 points

Jan 27, 2020 1:52 PM in response to Ladley

Ask the kid to sign out of iCloud and back in to see if that helps.

Family Sharing - Ask to Buy - Get Help

Ladley Author

Level 1

8 points

Jan 27, 2020 12:53 PM in response to Eric Root

On the kid device you get nothing. Meaning the app store still shows "GET" and if you click it again it say it will send a message requesting permission. Then then my device gets another message to approve or deny the request for download. I click approve and nothing happens. Cycle just repeats.

Eric Root

Level 10

684,921 points

Jan 26, 2020 2:19 PM in response to Ladley

What happens when you try? Error message(s)? More information would help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Family Sharing issue

Quick Links

Family Sharing issue

Similar questions