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Level 1

4 points

Cannot rent movie on 3rd Gen Apple TV

Cannot rent a movie. Apple TV keeps looping around asking for same good ID's. I can stream Prime video. Do I need to reset the unit?

Apple TV

Posted on Feb 7, 2020 7:04 AM

Top-ranking reply

Level 8

36,776 points

Posted on Feb 7, 2020 2:25 PM

Are you entering the 2FA verification code correctly? If you are using two factor authentication?

enter the code onto the end of your password as one entry “ password1234” then submit

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