My money back

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Level 1

10 points

My money back

I asked for a refund on a game I did not buy. I did get a refund but I didn’t get the money I was suppose to get back. Can I get my money back?

iPhone XS Max, iOS 13

Posted on Mar 20, 2020 8:59 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,615 points

Mar 20, 2020 10:26 AM in response to mag0624

How long refunds from the App Store or other Apple services take - Apple Support

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

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Answer 2

Mar 20, 2020 9:06 AM in response to mag0624

Are you sure the supposed refund was given by Apple?

You can get Apple telephone support on this matter using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

See Check out your purchase history at the App and iTunes Stores https://support.apple.com/en-us/HT204088

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Answer 3

mag0624 Author

Level 1

10 points

Mar 20, 2020 9:28 AM in response to donv_the_ghost

Yes, i Had $30 and some cents before I made the purchase, what I had remaining after the purchase was $25 and some cents and I still have $25 with some cents after I got my refund.

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