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nance0115 Author

Level 1

4 points

Apple ID

Hi,

MY manmie is Nance , using my iPhone since 2018 , a few weeks ago since I couldn't do anything in my AppStore or my iTunes! A message displays that my Apple ID has been disabled in AppStore and iTunes! Am living in Haiti !

iPhone 6s

Posted on Apr 6, 2020 1:27 PM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Apr 6, 2020 1:35 PM

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact.

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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