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Ok, i forgot my phone passcode and apple ID password. I have now sorted the apple ID password, but my phone is disabled and i cant get it to recover using itunes. Any help would be much appreciated

iPhone 7 Plus

Posted on Apr 7, 2020 6:25 AM

Top-ranking reply

KiltedTim

Level 10

203,902 points

Posted on Apr 7, 2020 6:28 AM

Why not?

What happens when you try?

Did you follow the instructions in this document? --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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