Software Update

Hello my MacBook Retina Late 2013 is MacOS Catalina 10.15.4, the system preferences is giving me a notification that I require an update. I have tried doing this is safe mode, and after a reboot. It states my Mac is up to date and yet the red circle indication is still there, any ideas?

MacBook Pro 13", macOS 10.15

Posted on Apr 9, 2020 8:58 AM

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Apr 26, 2020 3:31 PM in response to Stonemonki

I have witnessed firmware updates that fail to install when on secure corporate networks. In my case, the employer was running an SSL inspection tool that was causing Apple to not trust the connections and to drop the connections. Apple tests connections to ensure there is no eavesdropping and they also check updates are signed. Are you on a clean unmanaged Internet connection? Running the 'sudo softwareupdate -i -a --verbose' command from Terminal may reveal the portion that is possibly failing. It did in my case, a security update included a firmware update and it would re-install then fail with an error but only displayed the error on the command line. It may have been logged as well but who can find a needle in a haystack if you don't know what to look for?


Despite marking updates as ignored apparently it still triggers the notifications bubble on the Software Updates icon. So try a 'sudo softwareupdates --reset-ignored' command as well then check for updates again. I know it does this on Mojave as we made Catalina ignored but the notification bubble always comes back with no more updates to apply. It's a cosmetic bug.

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Apr 9, 2020 9:00 AM in response to Stonemonki

This should work…

Delete this file and restart.


~/Library/Preferences/com.apple.preferences.softwareupdate.plist



While in the Finder, press "command shift G", paste the above line into the window that opens and press Return. It will highlight the file for deletion.

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Apr 9, 2020 6:53 PM in response to Stonemonki

Stonemonki wrote:

All that does is remove the notification…

That's what you said needed fixed. You said you were up to date but still showed a notification.

also you can access Finder quicker by Option+Command+Space.

"Command shift G" is not to access the Finder nor did I say it was.

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Apr 15, 2020 12:18 PM in response to dialabrain

Yes, I clearly said I was updated but to remove a notification .plist does not solve my problem. If i'm already updated then the system should recognise that fact after Restarting the machine. Do you understand the point I am making? I should not have to remove the notification, the software should automatically do so. That is my point.

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