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Watch not syncing with iPhone activity app.

Activity shows on the watch but does not sync to the phone. Watch is a 5 and iPhone a 10.

Apple Watch Series 5, watchOS 6

Posted on Apr 20, 2020 4:26 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2020 5:26 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


4 replies
Question marked as Top-ranking reply

Apr 20, 2020 5:26 PM in response to jdccmac

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apr 21, 2020 2:11 AM in response to jdccmac

Or try this;

Close the Activity app on the iPhone

On your watch: go the Home screen

(single press of the Digital Crown) and tap on

the Activity app icon (coloured rings).

Press firmly on the screen > tap on Change

your Move Goal > change the goal.

You can move the goal back once it's working again.

Watch not syncing with iPhone activity app.

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