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My XR iPhone was working fine. Froze while using safari, screen white. Will not shut down. Home screen works, able to get in. Sound works when receiving text messages and I'm able to read them without logging in. Phone is fully charged.
iPhone XR, iOS 13
Hey there, and welcome to Apple Support Communities, DKR2263!
From my understanding, your iPhone has become unresponsive, but you can hear sound. I’d be happy to help!
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support has steps that can help force restart your device and help resolve this behavior.
I hope that helps, and have a great day!
iphone xr white screen frozen but has sound and home screen
