Can’t make or receive calls or texts from non Apple users

Why can’t I call or receive phone calls or texts from non Apple users?


iPhone 8, iOS 13

Posted on May 1, 2020 8:43 AM

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Question marked as Top-ranking reply

Posted on May 1, 2020 8:54 AM

SMS/MMS messages for non-iOS users is managed by your cellular carrier, and also requires cellular data. If you do not have a good cellular signal, or do not have an SMS/MMS plan with your carrier, you will not be able to do SMS/MMS. Not being able to call non-iOS users is very strange behavior, however everything you are reporting here is managed by your cellular carrier. You need to speak with them.

4 replies
Question marked as Top-ranking reply

May 1, 2020 8:54 AM in response to heidelhon

SMS/MMS messages for non-iOS users is managed by your cellular carrier, and also requires cellular data. If you do not have a good cellular signal, or do not have an SMS/MMS plan with your carrier, you will not be able to do SMS/MMS. Not being able to call non-iOS users is very strange behavior, however everything you are reporting here is managed by your cellular carrier. You need to speak with them.

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Can’t make or receive calls or texts from non Apple users

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