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Level 1

4 points

Cannot switch off my phone iPhone 10

Cannot switch off my iPhone 10

iPhone XS Max

Posted on May 7, 2020 10:59 PM

Top-ranking reply

Level 10

120,776 points

Posted on May 7, 2020 11:07 PM

What happened when you try?

2 ways to turn iPhone off, do one of following:

On an iPhone with Face ID: Simultaneously press and hold the side button and either volume button until the sliders appear, then drag the top slider.
All models: Go to Settings > General > Shut Down, then drag the slider.

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