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nathaliemiz Author

Level 1

4 points

unresponsive phone

How can i connect my iPhone to iTunes because my phones screen is like frozen. And i don't know how to connect it to my computer.

iPhone XR, iOS 13

Posted on May 9, 2020 12:20 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,118 points

Posted on May 9, 2020 12:23 AM

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support
Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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unresponsive phone

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