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Level 1

5 points

Money taken out of my account by apple

Not Sure if you can help with this but I have had £9.49 taken out of my account in April and two lots of £9.49 taken out of my account on the 2nd of May and the 9th of May this may be perfectly legitimate but I just like to check what for.

Thank you

Posted on May 11, 2020 6:02 AM

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Top-ranking reply

Community+ 2024

Level 10

421,998 points

Posted on May 11, 2020 6:40 AM

Unknown Charge

Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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1 reply

Top-ranking reply

Community+ 2024

Level 10

421,998 points

May 11, 2020 6:40 AM in response to L-H

Unknown Charge

Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Money taken out of my account by apple

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