You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund for traded in iphone

I traded my iphone 6S for a iphone XR. I received a box with instructions to send it in. I did that but have not received the refund that they promised for my old phone.

iPhone XR, iOS 13

Posted on May 12, 2020 7:03 AM

Top-ranking reply

RachT1

Level 5

7,397 points

Posted on May 12, 2020 7:19 AM

Hello,

How long has it been? According to Apple Trade In, it takes 2 or 3 weeks.

It might be taking longer than usual due to the current situation, but it would be best to contact Apple if it has been longer than that and you haven't had an update.

View in context

refund for traded in iphone

Similar questions