You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get my replacement phone?

My iphone 11 broke down and they replaced it with a new one. However it's at a store in London which is closed due to the pandemic. Is there any other way I can get it?

iPhone 11, iOS 13

Posted on May 12, 2020 2:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 2:55 PM

If I were you I would:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

How do I get my replacement phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.