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jorrit208 Author

Level 1

4 points

MacBook won't play any sort of media

Hello,

My MacBook Pro don't play any sort of media couple of times.

In this video you can see my problem: https://youtu.be/Cwv3uvRuJ2o

It happened with every sort of media.

Please can you help me?

Posted on May 16, 2020 10:12 AM

Top-ranking reply

Old Toad

Level 10

210,615 points

Posted on May 16, 2020 11:02 AM

Log into another user account, Set up users, guests, and groups on Mac, and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide). Then…

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and test there to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

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MacBook won't play any sort of media

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