Question marked as Top-ranking reply User profile for user: razmee209 razmee209 Community+ 2025 User level: Level 10 195,666 points May 20, 2020 1:29 PM in response to brittney17_ Recovery mode If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link