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My father passed away and we need to recover his I cloud

Father passed away we need to recover his I cloud

Posted on May 26, 2020 7:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2020 4:53 AM

I am very sorry for you loss. Apple will help you if you have a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. (See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510.) Note

that this process won’t work everywhere. To discuss the matter with Apple Support use these options:


Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through

the options to find the best support option.



3 replies
Question marked as Top-ranking reply

May 27, 2020 4:53 AM in response to sana125

I am very sorry for you loss. Apple will help you if you have a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. (See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510.) Note

that this process won’t work everywhere. To discuss the matter with Apple Support use these options:


Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through

the options to find the best support option.



My father passed away and we need to recover his I cloud

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