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jilli19 Author

Level 1

5 points

Apple account disabled

I keep trying to update my payment method for my account but it’s not letting me. I just keep getting the same error message stating my account has been disabled. Please advise.

iPhone 11 Pro Max, iOS 13

Posted on Jun 1, 2020 9:10 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jun 1, 2020 9:13 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Apple account disabled

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