You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Service

I bought a my phone at bestbuy and even if I told them that I want an unlocked phone, they gave me a phone with an american T-mobile service.

I’m from Europe and due to Corona, I had to come home. And now I can’t use my phone with no other service, but american T-mobile.

I have the receipt to my phone, what could show that they sold me the phone as an unlocked phone.

So my question is, how can I unlock my phone?

iPhone 11, iOS 13

Posted on Jun 10, 2020 1:49 AM

Reply
2 replies

Service

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.