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Level 1

4 points

My kids bought this app I would like my refund back

Can I get my money back . My kids downloaded a app I did not know about .

Posted on Jun 15, 2020 8:11 PM

Top-ranking reply

Level 2

423 points

Posted on Jun 15, 2020 8:16 PM

Hello Erikuh30,

To request a refund:

How to request a refund

Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.

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