You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Imessage

Hello recently got iPhone se, I kept my number but when I use imessage or facetime it's uses the original number phone came with, how can I change this.

iPhone SE, iOS 13

Posted on Jul 2, 2020 5:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 6:20 AM

Not all these steps may be necessary but:


  1. Tap Settings > Phone > My Number and ensure it is correct.
  2. Go back to Settings > Messages.
  3. Turn iMessage off for a moment, then back on.
  4. Under the iMessage on/off toggle, tap Send & Receive and check the number.
  5. Go back to Settings > FaceTime.
  6. Turn FaceTime off for a moment, then back on.
2 replies
Question marked as Top-ranking reply

Jul 2, 2020 6:20 AM in response to carlossmiff

Not all these steps may be necessary but:


  1. Tap Settings > Phone > My Number and ensure it is correct.
  2. Go back to Settings > Messages.
  3. Turn iMessage off for a moment, then back on.
  4. Under the iMessage on/off toggle, tap Send & Receive and check the number.
  5. Go back to Settings > FaceTime.
  6. Turn FaceTime off for a moment, then back on.

Imessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.