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Level 1

4 points

Charging cable won’t plug into phone

Anyone ever not be able to plug cable into phone? There does not appear to be anything in the port but plug will not go in securely.

iPhone XS Max, iOS 13

Posted on Jul 6, 2020 5:09 AM

Top-ranking reply

Level 10

208,596 points

Posted on Jul 6, 2020 5:21 AM

Use a strong flashlight and see if your charging port is dirty. Try also to use a different lightning cable

If the issue still persists, have your device inspected at an Apple Store or AASP.

Regards

Giulio

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