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Disabled account

when updating my apps I’ve got a notification saying ‘your account has been disabled in the App Store and iTunes’ .. why is this and how can I unlock it again?

Posted on Jul 12, 2020 1:34 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2020 2:22 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Jul 12, 2020 2:22 PM in response to Catherinetoal01

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Disabled account

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