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I was charged twice on 1 item I purchased

I was charged twice for the MacbookPro I purchased on July 7, 2020.

I placed an order July 8, 2020 then the amount was debited in my savings account right away.

Then, I was shocked that today, July 16, they charged me again same amount.

Can someone help me?

Posted on Jul 16, 2020 3:42 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2020 4:15 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

2 replies
Question marked as Top-ranking reply

Jul 16, 2020 4:15 AM in response to mildred230

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

I was charged twice on 1 item I purchased

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