Airplay: Off - no option to turn on

Hi there,

Apple has a support article for troubleshooting AirPlay here: https://support.apple.com/en-us/HT204291

Based on what you've said, you might be interested in checking out step 4 of the article.

chris_lewinski:

I'm not sure about the 2019 LG TV with AirPlay, but from the Macbook Air 2015 running Sierra 10.12.6, for which you are showing the Display preference, AirPlay will only allow you to choose devices using the same Apple ID as the logged-in User.

(I just checked that with my Mac mini:

• Logged in as Me, I only have my iPad to choose from.
• Logged in as my wife, we only have her iPad to choose from.)

I’ve found that AirPlay had been turned off in Settings on my Apple TV box, resulting in a similar unavailability. Turning it on again fixed that.

Another thing to check is the Wi-Fi network itself: If you use two SSIDs (for e.g. the 2.4 GHz and 5 GHz band) on your router/access point, then you are effectively creating two separate segments that cannot communicate with each other. It is best to bridge all bands (and wired) into one logical network, and let the devices make their own best choice for access, as the protocols intended.