You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to rest used Apple watch

Purchased series 1 from woot be can’t set up because I do not know the prior owners password to their Apple ID account. How do I reset to set up ?

Posted on Jul 25, 2020 2:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2020 2:24 PM

You cannot. Only the previous owner can release Activation Lock.

As can Apple, with proof of original purchase and matching ID.

About Activation Lock on your Apple Watch - Apple Support

Remote reset is possible. Return it for reset, or refund.

Or if the seller has disappeared and as can be the case, recycle it.

1 reply
Question marked as Top-ranking reply

Jul 25, 2020 2:24 PM in response to Hank30D

You cannot. Only the previous owner can release Activation Lock.

As can Apple, with proof of original purchase and matching ID.

About Activation Lock on your Apple Watch - Apple Support

Remote reset is possible. Return it for reset, or refund.

Or if the seller has disappeared and as can be the case, recycle it.

How to rest used Apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.