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Tonight, an annual subscription purchase was created in the Meditopia app. The purchase was created by accident by my 9-year-old brother. The Apple Store support site denies me a refund, and all my emails are answered: "We have determined that your purchase does not qualify for a refund." I will be grateful for your help.
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 13
You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support
You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support
Problem solved.
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8; HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
you sure it was apple?
Thank you, I already wrote to Apple, by e-mail, directly to them, and they wrote me off that they canceled the subscription and will return the money)
It was iTunes support email
Why doesn't my purchase qualify for a refund?
