Apple tv
How do you action your 1 year free subscription when I accept the 1 year offer under Apple ID in settings it takes me to a 1 week subscription?
iPhone SE, 13
Question marked as
Offer must be claimed within 90 days from when you activated the new device
Your free year of Apple TV+ is included when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac from Apple or an Apple-authorized reseller. Your new device must also be capable of running the latest iOS, iPadOS, tvOS, or macOS.Offer cannot be combined with other free trials or offers for Apple TV+.
Apple TV + Offer
https://support.apple.com/en-us/HT210573
If you qualify you can Contact Support so they can assist you