You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Switching carriers on an old iphone

Hi,

I have an old iPhone 5 that I’m trying to switch the SIM card to. It was a phone an old housemate left behind and doesn’t want anymore, so I don’t have any info on it. I have Xfinity as a carrier and the phone isn’t accepting the sim. How do I get it to work?

thanks,

Nik

iPhone 5

Posted on Aug 29, 2020 1:42 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2020 1:43 PM

Get the carrier sim lock removed.

1 reply

Switching carriers on an old iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.