Up arrow not working

Recently, my up arrow on my MacBook Pro is not working. I purchased my MacBook Pro in Jan this year. Im not sure what to do or why this is happening.

MacBook Pro 13″, macOS 10.15

Posted on Sep 4, 2020 5:35 AM

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Posted on Sep 4, 2020 5:48 AM

Hello scarlett2323


This is concerning the keyboard issue. It would be wise to let your MacBook Pro be checked by an Apple Service Desk or an Official Apple Service Provider. Something in the mechanism of a laptop cannot be fixed from distance.


Best regards,

John Grace

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Question marked as ⚠️ Top-ranking reply

Sep 4, 2020 5:48 AM in response to scarlett2323

Hello scarlett2323


This is concerning the keyboard issue. It would be wise to let your MacBook Pro be checked by an Apple Service Desk or an Official Apple Service Provider. Something in the mechanism of a laptop cannot be fixed from distance.


Best regards,

John Grace

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Up arrow not working

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