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Level 1

4 points

New ipad

Ipad disabled. Can't get fingerprint to work and won't accept passcode. Do I use fingerprint on home button or I'd box.

Posted on Sep 5, 2020 11:07 AM

Top-ranking reply

Level 10

208,596 points

Posted on Sep 5, 2020 11:30 AM

If your iPad is disabled, these are the only steps you can perform to re-gain access to that device:--> If you forgot the passcode on your iPad, or your iPad is disabled

keeping in mind that if you don't have a backup, all your data will be lost.

Regards

Giulio

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