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TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
On an iPhone 11, when I lock the screen, the screen is lit, but stays locked. The touchscreen is not operational and the device will not power off. I have to wait for the battery life to be depleted before the phone's touch screen will work again. I can still use voice commands. Is this fixable? A bug? Do I need a replacement?
*There is no liquid damage
iPhone 11
Lit but Locked
