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Hi. My iPhone 7 battery power started to reduce on its own out of nowhere. I checked it’s health and it was on 68% and decided to do a battery replacement. Too bad this didn’t remedy the problem. The phone was left untouched meaning no usage (100% charge) and and The percentage Still dropped !!!!! Can I please receive some feedback on this.
Hi, I hope that the battery was replaced at an Apple Store or Apple Authorized Service Provider.
Since the battery was replaced, you can restore the phone as new:
How to back up your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod to factory settings
If the issue persists, you can bring it back to the store where the battery was replaced so they can check it again. You can book an appointment on getsupport.apple.com or use the Apple Support app.
Hi, I hope that the battery was replaced at an Apple Store or Apple Authorized Service Provider.
Since the battery was replaced, you can restore the phone as new:
How to back up your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod to factory settings
If the issue persists, you can bring it back to the store where the battery was replaced so they can check it again. You can book an appointment on getsupport.apple.com or use the Apple Support app.
Did you get the battery replaced by Apple?
Does the charge level (not the battery health) run down when powered right off, or just when phone is on but screen is off?
Do you work in an Apple store? You keep using the word "bring"
Yes, Apple stores are open for business in many parts of the world.
Battery life
