my account has been disabled in the Appstore and iTunes

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

You need to contact Apple Support. Click on the following for instructions: https://support.apple.com/en-us/HT208856

I know. It won't do that or anything else. You need to contact Apple Support. Click on the following for instructions: https://support.apple.com/en-us/HT208856