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Contacts showing up 3 times?

im having an issue where my contacts are shown 3 times but also in my text messages several of my contacts just show the phone numbers. Not actual names.

I have contacts through my Outlook contacts.

Any advice?

iPhone 8

Posted on Sep 18, 2020 10:12 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2020 5:21 PM

Hey PatD618,


If we understand correctly, your contacts are showing 3 times. Contacts could be duplicated in an app if there are multiple accounts signed in and syncing the Contact data to it.

Which app are you seeing the duplicates in?


If you see duplicate contacts after setting up iCloud Contacts


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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Question marked as Top-ranking reply

Sep 22, 2020 5:21 PM in response to PatD618

Hey PatD618,


If we understand correctly, your contacts are showing 3 times. Contacts could be duplicated in an app if there are multiple accounts signed in and syncing the Contact data to it.

Which app are you seeing the duplicates in?


If you see duplicate contacts after setting up iCloud Contacts


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

Reply

Oct 16, 2020 11:09 AM in response to mario49

Accidentally marked helpful - this did not work for my problem. The triplicate copies are only for the Microsoft Exchange / Outlook copies from my work account. Not sure if it also has something to do with my work requiring the Outlook app for email.

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Nov 6, 2020 11:17 AM in response to PatD618

Had the same issue but it was only for some contacts and they only showed twice. Also when I went to check the existing contacts to decide which ones to manually delete I noticed that the phone number was duplicated on the contact. So strange!

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Contacts showing up 3 times?

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