You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I update to iOS 14?

My phone is currently updated to iOS 13.7 and it’s not even showing me that the new update is available. I have the iPhone 11 Pro Max. Is anyone else having the same issue or does anyone know how I can update? Thanks

iPhone 11 Pro Max, iOS 13

Posted on Sep 21, 2020 7:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2020 7:47 AM

You were in the iOS 13 beta program and did not remove it. Go to Settings/General/Profiles, tap on and delete the iOS 13 beta profile and restart your phone—>Restart your iPhone - Apple Support

4 replies

Why can’t I update to iOS 14?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.