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iCloud keep asking for old Apple ID Password

icloud keeps asking for password for old email address. When I say forgot, it states old email address is not supported. then when I put in my new Apple id and say forgot password, I have to change password. I have changed password 5 or 6 times. When icloud comes back up, it asks for the password for the old email address again. Viscious cycle. I have updated all information for my Apple id. Does anyone know how to get rid of old email address in icloud?

iPhone 8 Plus, iOS 13

Posted on Sep 21, 2020 12:31 PM

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Posted on Sep 21, 2020 2:57 PM

Does anyone know how to get rid of old email address in icloud?

Until you correctly give the password for the old iCloud account, you can't sign out. This is a security feature.


Have you talked to Apple Support?


https://support.apple.com/contact


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Sep 21, 2020 2:57 PM in response to Kevotech

Does anyone know how to get rid of old email address in icloud?

Until you correctly give the password for the old iCloud account, you can't sign out. This is a security feature.


Have you talked to Apple Support?


https://support.apple.com/contact


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iCloud keep asking for old Apple ID Password

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