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Ecg app is missing in Apple Watch 6

Looks like the app disappeared (again) is not on the apple apps, neither on my watch. I can see my last results from my watch 5 on my iPhone. Contacted apple support they ran few test on both iPhone and watch and nada.

Posted on Sep 25, 2020 6:45 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2020 12:11 PM

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

4 replies
Question marked as Top-ranking reply

Sep 26, 2020 12:11 PM in response to chcampos

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

Nov 3, 2020 8:26 PM in response to Logic Thought

i have noticed when you first pair an S6 watch it shows up (ensure you enable it in health app on phone under > Browse > Heart).

it disappears after that, this might be minutes, or up to a day.

I contacted Apple support, they mentioned they are aware of an issue, asked me to update both iOS and watchos, 14.1 was available so I did, watch is already on latest (7.0.2 at the time of writing). This made no difference to ECG app situation.

I then unpaired and repaired the watch, which brought back the ECG app, it stayed for about a day and then disappeared again. As per Apple supports advice I reset all settings on the iPhone next, to no avail.

For the moment I do not know of a solution.

Several posts suggest to look ECG app on AppStore, at least I got one cannot find it there.

iPhone 11 Pro Max ios14.1

Watch S6 44 Cellular 7.0.2

ECG supported in the region

Ecg app is missing in Apple Watch 6

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