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Level 1

4 points

why am I still being charged for apple music when under subscriptions it says that it expired on Nov. 19. 2019

How do I cancel a subscription that is already cancelled?

iPhone 7 Plus, iOS 14

Posted on Sep 27, 2020 5:00 PM

Top-ranking reply

Community+ 2024

Level 10

126,181 points

Posted on Sep 27, 2020 5:08 PM

Here’s what Apple states about an unrecognized purchase:

Failing that, check with the folks that work at Apple.

Use the Contact Support link in the upper right, then Billing & Subscriptions.

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