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White screen

I'm trying to install a new ssd into my early 2011 macbook pro. I've created a boot usb with some software that was reccomended someone on this site but everytime I try to install it a white screen comes up after the apple logo boot loading screen. I tried putting the old hard drive back into it to load it up again but now it does the white screen as well. Internet recovery comes up with the same thing and I've tried option-command-p-r and that doesn't work either

MacBook Pro

Posted on Sep 29, 2020 12:11 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2020 12:52 AM

Hi,

You should run Apple Hardware Test if it reports something related video issue.

https://support.apple.com/en-us/HT201257

If it doesn't help, contact Apple support or make Genius Bar reservation if your neighborhood retail Apple Store is open or for opened Apple Authorized Service Provider to be examined it.

https://support.apple.com

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


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2 replies
Question marked as Top-ranking reply

Sep 29, 2020 12:52 AM in response to ZacGarrett02

Hi,

You should run Apple Hardware Test if it reports something related video issue.

https://support.apple.com/en-us/HT201257

If it doesn't help, contact Apple support or make Genius Bar reservation if your neighborhood retail Apple Store is open or for opened Apple Authorized Service Provider to be examined it.

https://support.apple.com

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


White screen

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