You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How do I Reset an iPad Mini Model A1432 in which the original owner has passed away and the device ID and Password are unknown. It was given to me and I would like to use it or donate it. Can it be reset to Factory Original without knowing the ID and Password ? Thank You. kem651@hotmail.com
iPad mini Wi-Fi
Sorry no.
You won't be able to bypass activation lock, without knowing the credentials that were used to activate that device.
Talk to a relative of the deceased owner and ask them if they can do this procedure:--> How to request access to a deceased family member's Apple accounts
Regards
Giulio
Sorry no.
You won't be able to bypass activation lock, without knowing the credentials that were used to activate that device.
Talk to a relative of the deceased owner and ask them if they can do this procedure:--> How to request access to a deceased family member's Apple accounts
Regards
Giulio
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
How do I Reset an iPad Mini Model A1432
