You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reese238 Author

Level 1

8 points

Answering calls

Whenever I place a call and the receiver answers, my phone automatically switches to speaker. How do I keep my phone from answering on speaker?

iPhone 11, iOS 14

Posted on Oct 4, 2020 8:02 AM

Top-ranking reply

brenden dv

Community Specialist

Posted on Oct 9, 2020 2:19 PM

Hey reese238,

Sounds like your phone calls are being answered and immediately placed on speakerphone unexpectedly. We'll do all we can to assist!

To start, let's go to Settings > Accessibility > Touch > Call Audio Routing and check to see if it's set to "Speaker". If so, change this to Automatic for it to behave as expected and default to your iPhone's receiver instead.

We hope this information helps out! Let us know how it goes.

Take care!

View in context

Answering calls

Similar questions