Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

my phone wont turn on but the home button is still working

my iphone 7 plus will not turn on its just black but i can still press down on the home button

iPhone 7 Plus, iOS 14

Posted on Oct 13, 2020 5:01 PM

Top-ranking reply

Level 10

150,090 points

Posted on Oct 13, 2020 6:19 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
If the above works then please contact ➔ Apple Support to determine whether the screen is in working order or not.

Axel F.

View in context

Similar questions