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Wookii131 Author

Level 1

4 points

Can’t download apps

Why has my account been deactivated in the App Store and iTunes?

iPhone 7, iOS 13

Posted on Oct 20, 2020 11:40 PM

Top-ranking reply

Ingo2711

Level 9

73,407 points

Posted on Oct 20, 2020 11:46 PM

You should contact Apple Support about that, only they can fix that:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Can’t download apps

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