Error while attempting to install Big Sur on my 2016 MacBook Pro

I get "An error occurred while installing selected updates" Where is the 12 GB download - should I delete and re-download? Other thoughts?

MacBook Pro 13″, macOS 10.14

Posted on Nov 12, 2020 1:48 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 12, 2020 2:34 PM

TDawg11 wrote:

I'm sorry, I don't think I was clear. I was able to download the 12.18GB update file. The Download button in system preferences has changed to Upgrade Now. When I click on Upgrade Now I get the aforementioned error messages. This is still because the servers are getting slammed? I was thinking my download file was corrupt so I was thinking of deleting it and re-downloading, but I don't know the location of the file. If you think I just need to wait, that's fine, I suppose, I don't have a choice I guess :-)


Sounds like you have the complete installer.



Reboot into Safe Boot mode. launch the installer from there Applications/ "Install macOS Big-Sur.app"


SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc.  Login 

6 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 12, 2020 2:34 PM in response to TDawg11

TDawg11 wrote:

I'm sorry, I don't think I was clear. I was able to download the 12.18GB update file. The Download button in system preferences has changed to Upgrade Now. When I click on Upgrade Now I get the aforementioned error messages. This is still because the servers are getting slammed? I was thinking my download file was corrupt so I was thinking of deleting it and re-downloading, but I don't know the location of the file. If you think I just need to wait, that's fine, I suppose, I don't have a choice I guess :-)


Sounds like you have the complete installer.



Reboot into Safe Boot mode. launch the installer from there Applications/ "Install macOS Big-Sur.app"


SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc.  Login 

Reply

Nov 12, 2020 2:21 PM in response to leroydouglas

I'm sorry, I don't think I was clear. I was able to download the 12.18GB update file. The Download button in system preferences has changed to Upgrade Now. When I click on Upgrade Now I get the aforementioned error messages. This is still because the servers are getting slammed? I was thinking my download file was corrupt so I was thinking of deleting it and re-downloading, but I don't know the location of the file. If you think I just need to wait, that's fine, I suppose, I don't have a choice I guess :-)

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error while attempting to install Big Sur on my 2016 MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.