Reinstall macOS Big Sur stuck at "About 13 minutes remaining" for hours. Suggestions?

Question

Level 1

10 points

Reinstall macOS Big Sur stuck at "About 13 minutes remaining" for hours. Suggestions?

Reinstalling macOS Big Sur in recovery mode from utilities window: "Reinstall macOS Big Sur /Install a new copy of macOS Big Sur onto your Mac." Process stuck at "About 13 minutes remaining" for several hours now.

Suggestions for resolution of this issue will be greatly appreciated.

NOTE: Device is 2016 MacBook Pro with macOS Big Sur installed, stable, and running fine for over a week prior to initiating 'preparing device for trade in' procedure.

MacBook Pro 13″, macOS 11.0

Posted on Nov 22, 2020 4:33 PM

Reply

Answer 1

Top-ranking reply

mtflis Author

Level 1

10 points

Nov 23, 2020 4:11 AM in response to mtflis

Eventually cancelled operation "Reinstall macOS Big Sur" and retried some while later. Left device on + open and went to bed. Checked device this morning and screen was on setup assistant. Entered "Command" + "q" to quit setup assistant and shutdown device. Device now boxed for trade-in return shipping pickup.

Reply

Answer 2

mtflis Author

Level 1

10 points

Nov 23, 2020 4:17 AM in response to Soren Pearson

Didn't see your reply before answering my own query, but thank you kindly. Yes, I was prepping device for trade-in/return/shipping and had already logged out of iCloud, quit Messages, quit Find My, eliminated bluetooth devices, etc. and wiped the drive.

Reply

Answer 3

Nov 22, 2020 5:05 PM in response to mtflis

At this point I would cancel it and try again.

Have you erased your hard drive first as I noticed that you are preparing your device for trade in.

Hope this helps.

Reply

Reinstall macOS Big Sur stuck at "About 13 minutes remaining" for hours. Suggestions?

Similar questions