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Apple Music

I can’t listen to any songs in Apple Music it keeps giving me the notification saying it’s only available for srilankan store my country is set to seilanka and I deleted Apple Music and downloaded it again but it keep giving the same notification.

Posted on Nov 22, 2020 7:39 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 6:47 PM

Hello Sanjyan,


Welcome to Apple Support Communities. It looks like you're having issues with Apple Music telling you that this content is available only on Sri Lankan store. We definitely want you to enjoy your music, and we'd be happy to look into this with you.


To get started, let’s gather initial details in order to get started:


- Does this behavior occur with all songs, or specific songs?

- What is your iOS version is installed on your iPod? Find out by navigating to: Settings > General > About.


Next, make sure your device is up-to-date on software. When you navigate to: Settings > General > Software Update do you see any available updates?


If so, please back up your iPhone, then update as explained in the following links:

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch




We look forward to hearing from you soon.



1 reply
Question marked as Top-ranking reply

Nov 30, 2020 6:47 PM in response to Sanjyan

Hello Sanjyan,


Welcome to Apple Support Communities. It looks like you're having issues with Apple Music telling you that this content is available only on Sri Lankan store. We definitely want you to enjoy your music, and we'd be happy to look into this with you.


To get started, let’s gather initial details in order to get started:


- Does this behavior occur with all songs, or specific songs?

- What is your iOS version is installed on your iPod? Find out by navigating to: Settings > General > About.


Next, make sure your device is up-to-date on software. When you navigate to: Settings > General > Software Update do you see any available updates?


If so, please back up your iPhone, then update as explained in the following links:

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch




We look forward to hearing from you soon.



Apple Music

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