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jwiernik Author

Level 1

9 points

Computer "Authorization" issue

Hi, I recently purchased a number of new songs for the holidays. All purchases went through fine, and all songs show up in my iTunes library on my computer hard drive. One song however will not play. It always generates a "This computer is not authorized to play ______ would you like to authorize it now? I have authorized/deauthorized and re-authorized my computer numerous times to no avail. The only difference I notice now is that when I 'manage devices' in My Account, my computer is no longer listed, my iPod and iPad are, but my laptop no longer shows up. ALL of my music plays fine except for one recently purchase song. Any ideas?

Windows, Windows 10

Posted on Nov 23, 2020 5:12 PM

Top-ranking reply

turingtest2

Level 10

274,564 points

Posted on Nov 24, 2020 5:11 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.

tt2

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Computer "Authorization" issue

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